Terms & Conditions

1. Service Agreement

By booking our services, you agree to these terms and conditions governing the provision of event decoration services by Dekor Sansar.

2. Booking and Payment

A 50% deposit is required to secure your booking date. The remaining balance is due 7 days prior to your event. Cancellations made more than 30 days before the event will receive a full refund of the deposit.

3. NSW Business Compliance

Dekor Sansar operates in compliance with NSW business regulations including:

• Fair Trading Act 1987 (NSW)
• Australian Consumer Law
• Work Health and Safety Act 2011 (NSW)
• Privacy and Personal Information Protection Act 1998 (NSW)

4. Consumer Rights

Under Australian Consumer Law, you are entitled to services provided with due care and skill. If services fail to meet consumer guarantees, you may be entitled to a remedy.

5. Liability

We maintain public liability insurance. However, we are not liable for circumstances beyond our control including extreme weather, venue restrictions, or client-provided equipment failure.

6. Setup and Access

Client must ensure adequate access to the venue and necessary permissions for setup. Additional charges may apply for difficult access or extended setup times.

7. Contact Information

For complaints or inquiries, contact us at info@dekor-sansar.com or +61 424608268. NSW Fair Trading can be contacted at 13 32 20 for dispute resolution.